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If it happens again, please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.
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Upgraded to Latest Rekordbox and Firmware - Recording now Crash after 20 mins
Hi, I've been using Rekordbox and DDJ1000 for about 9 months.
On Sunday I upgraded to the latest version of Rekordbox and DDJ1000 firmware.
When recording a mix it crashes around 25 mins.
I notice that the controller lights dim for a second as if being reset but continue. The 2nd indicator that something is wrong is the fact that when I load the next track, then colours on screen don't all match the colours on the pads.
Finally when I exit Rekordbox and shutdown my laptop, it BlueScreenOfDeath saying it is collecting information and the is a MemoryManagement issue.
My laptop refuses to power off so I have to hold the powerdown.
hardware specs: Dell XPS, Intel i9, 32gb ram, 1TB SSD. Windows 10.
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Can I downgrade to the previous version until this gets sorted?
Regards
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Attached is a screenshot of the driver that may be causing an issue.
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Now I've downgrade the DDJ1000 firmware to the previous version and recording is good once again (touch wood). I'll continue to monitor and see if the problem occurs again.
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