Hi there im still having problems with rekordbox dj freezing on my new imac, i've took a few samples from the activity monitor when this last happened.
http://www.mediafire.com/file/fqcxppt4hxrjplt/Sample_of_rekordbox_2.txt/file
http://www.mediafire.com/file/83towbkllmaosrh/REKORDBOX_SAMPLE.txt/file
I'll ask you to please file an inquiry ticket here - that way we can get some other information such as a system report for our engineers to take a look at. You can reference this post's URL so the agent can grab the video and activity monitor files.
Post is closed for comments.
Allan,
What would be more useful is to have a video or description of what you were doing at the time. Thanks,
Just took a screen recording of it, i've updated rekordbox dj to the latesr version which has helped, but that beachball spins more than on other programs that i use. http://www.mediafire.com/file/srylw3hwoexdw9u/rekordbox_dj_screen_recording.mov/file
Yeah, that is a bit odd for it to take that long for the GUI to appear, especially when there's nothing in the database. Does the same thing occur when your DDJ-800 isn't connected?
Just tried that and it is still doing the same.
Thats me filed a support ticket and have provided as much information as possible, i've linked this post as well. In the add files section of it i wasnt able to upload the screen recording, would the size of the file be the problem as its 50mb in size, was able to add the sample text file though.
That's okay, we can grab it from the link. I'll jump in there and pass it to the rekordbox team. Thanks.
I see you already had a ticket open with our team, I've just merged the two and added the comments internally for our rekordbox engineers.