CDJ2000nxs2 firmware malfuctio

I copy and pasted what someone else had said because I am having the exact same issue. Just happened out if no where I recently just got 4 CDJ2000NXS2S. 2 new and 2 b stock. Not sure if the unit having the issue is new or the b stock. I've only had them for a few months. Here's the issue below! Everything works fine until you load up a track. It will only load to the middle of the track and the play and cue buttons do not function properly. Non of the touch screen guide works properly either. When you press anything it just moves the track foward a couple seconds. I just updated the firmware to 1.83 and the problem still persist. My other cdj2000nxs2 is working perfectly. What do I do?

HOOKEDONONIIXX February 11, 2020 10:03

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Date Votes

15 comments

@Roberto > Does it happen when the USB drive is connected directly to that player, or only when over a link?

Pulse February 11, 2020 16:36 0 votes

I believe both cause it to do this.

HOOKEDONONIIXX February 11, 2020 21:26 0 votes

Could you please take a video of this happening so we can pass it to our engineering team?

Pulse February 11, 2020 23:21 0 votes

Yes of course when I get a chance. How would I send it to you?

HOOKEDONONIIXX February 13, 2020 10:39 0 votes

YouTube, Dropbox, Google Drive, WeTransfer... any of the above.

Pulse February 13, 2020 15:59 0 votes

Google drive works for me I just uploaded it.

HOOKEDONONIIXX February 13, 2020 20:21 0 votes

https://drive.google.com/file/d/1Uo_JJpjob7f8kecyabSY0j25n25XOzs3/view?usp=drivesdk

HOOKEDONONIIXX February 14, 2020 05:02 0 votes

Any update on this?

HOOKEDONONIIXX February 20, 2020 09:27 0 votes

Meant to reply and tell you that you've got that file restricted; please set it to public.

Pulse February 20, 2020 17:00 0 votes

Fixed! You should be able to view it now! Let me know if it works.

HOOKEDONONIIXX February 22, 2020 15:49 0 votes

Update? Did it work?

HOOKEDONONIIXX March 07, 2020 06:18 0 votes

Got the video -- thank you. It looks like the track is loading and automatically going into the Needle Countdown mode.

What firmware version is on the player? I couldn't quite make it out at the start of the video, but it didn't look to be 1.85; please download and update it here and see if the problem continues.

Pulse March 09, 2020 18:40 0 votes

I just updated it. The problem is still happening! What should I do?

HOOKEDONONIIXX March 14, 2020 16:47 0 votes

Any update on what i should do about this issue? Is there another update or should i send it in to get fixed?

HOOKEDONONIIXX May 12, 2020 21:40 0 votes

If the firmware update did not resolve the issue, please contact a Pioneer DJ authorized service centre in your region to have your hardware inspected and/or repaired.

Pulse May 12, 2020 22:26 0 votes