Official comment
Sorry to "hair" that - please contact a Pioneer DJ authorized service centre in your region and they'll get that out of there for you at no cost.
Comment actions
Post
Follow
There's hair in the JOGWHEEL screen.
ddj-1000srt user.
I bought it last December and use it.
Not long ago, I saw something moving on the left side of the screen.
It looks like a woman's long hair.
It looks like the worker's hair got stuck in the production process.
What does Pioneer do for poor production?
I want you to exchange it for a new product.
Post is closed for comments.
Date
Votes
5 comments
The official sales company of Pioneer dj in Korea cannot exchange for three products.
They say they'll fix it. Can you fix any problems that occurred in the production process, not the product purchased in December of 2019, as the exchange period has passed? Do you think this makes sense?
I want you to check with the official Korean retailer.
I must wish to exchange for three products.
Comment actions
Sorry, you purchased it in December, but only noticed it there now, and claim it occurred during production? I'm not following the timeline.
Comment actions
You know the structure where you can put hair in it? Check and answer!
And not visible at first.
As the jog wheel was turned, the hair gathered in the middle and the eyes were visible.
That's why hair was found long ago.
Korean sales outlets and global brand Pioneer are also seen as meaning they will respond abnormally in the same way.
Comment actions
I'm sorry, unfortunately I can't do anything for you here - please contact a Pioneer DJ authorized service centre in your region and they will repair it.
Comment actions