What version of Windows are you using, and has it been fully updated with all the latest patches?
Hi,
I've recently purchased a brand new DDJ-400 (along with Rekordbox).
I've used it already to mix, Rekordbox & the DDJ-400 work fine, it's great stuff !
But here's my settings :

As you can see, I do not detect my DDJ-400 in the Audio setting, only the speaker of my PC (and asio devises installed on my PC as well).
I don't understand why, and when I look for pilot, I quote from your website "ou don't have to install extra driver software.
Windows/mac OS standard audio driver will be automatically installed when DDJ-400 is connected to your Mac/PC with a USB cable."
I've also executed the last firmware udpate of Septembre 17th 2019 found on your webiste.
Is it painful because I can't seem to use both my speaker and my headphones through my DDJ-400.
Any advises ?
Thanks in advance !
Alex
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What version of Windows are you using, and has it been fully updated with all the latest patches?
Hello,
I’m using Windows 10, and it’s regularly updated yes.
Does the DDJ-400 appear as a device within your Device Manager?
Hi, yes I do.
It’s registered as DDJ400 under « Audio, video and game controllers ».
Any idea ?
Is it possible you have the DDJ-400 selected as your main Windows audio device? If so, set the default output back to your Realtek device and then the DDJ-400 should be available within rekordbox.
Hi,
Thank you so much, I found it ! The ddj 400 was somehow desactivated in the audio device manager. Probably be default when I installed it...
I activated it and managed to find the right setup for me.
Thank youuuuuu ! I’ll mark the post as answered.