Official comment
@Jorn > Please try logging out of Beatport, restart your computer, then open rekordbox and log back in to Beatport. If the problem persists, please file an inquiry ticket here and include the log file from this location:
/Users/username/Library/Logs/Pioneer/rekordbox/Beatport.log (Mac)
/Uses/username/AppData/Roaming/Pioneer/rekordbox/Beatport.log (Windows)
