Problem solved. It was a USB buffer issue. Changed the setting from 5 to 8 and it’s working fine now. 😄
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Anyone having this issue with their Pioneer SR2 and Serato?
Hi all,
I recently got a SR2. Everything works well, however occasionally while playing, suddenly audio is gone but I am still able to control track selection, load tracks, etc. But when I select load track, nothing is loaded. Have to reset the controller for it to work again. Was wondering if anyone else is facing this issue. I am a Windows 10 user. Specs of laptop below. Hope to hear from you guys soon.
I have also included the link to the video of this issue.
https://www.youtube.com/watch?v=QsP-p75EpKY
My laptop specs:
Alienware M17 R2
Intel Core i9-9980HK
16gb Ram
NVIDIA GeForce RTX 2080 Max-Q
1.5TB SSD
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Hi there, unfortunately, the above wasn't the solution as the issue came back. I have to adjust the buffer either higher or lower to get the sound back, rather than resetting the controller. Anyone facing such issues?
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Please ensure that Windows and your BIOS is up to date and you have disabled any performance / acceleration software, as well as antivirus or malware scanners.
Watching the video, it seems the software has frozen -- the master meter was stuck. You may want to file an inquiry with Serato.
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Hey there, have already updated to the latest for windows, as well as my laptop. Bios is also the latest version.
Yea, I have feedbacked to Serato, and they are checking.
Thank you for the prompt reply.
Cheers
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Try disabling turbo boost. Cheers
https://youtu.be/umVxg0K-z5o
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Thank you for the info.
Reformatted my laptop and everything is working fine now =)
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Hello there . My pioneer sr2 not connecting with my MacBook pro with serato dj. It gives me error when I connect
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@Nana Debrah > We'd need a bit more info; which OS is on your computer? Which version of Serato are you trying to use?
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