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Rekordbox 5.8.5 freeze all the time on Dell

Hi, 

My Rekordbox is freezing very very often, the 2 decks freeze, the rest of the program keep working. It come back only if I unplug the usb of the mixer (a djm-450) and plug it again.

Setup:

- DJM-450 with DVS

- Laptop Dell Inspiron 15 5000 with i5, 16GB RAM

Thing I tryed:

- Use an energy plan that keeps CPU 100% all the time (minium and maximun), no sleep for CPU, hard drives, no sleep for USB ports.

- Disable wifi, bluetooth, any running process included super fetch or any indexing program.

- All video and cpu drivers up to date.

- Hardware is not stressed at all, memory (has 70% free all the time), and CPU (using only 10%)

- No error on drivers

 

I find out two situations when the decks freeze:

- When I stop the control vinyl and leave it iddle for sometime (everything is stop, no sound at all, no processing at all, and the deck just freeze after some time).

- When mixing music, just random

 

Any idea that what could be the issue ??? 

 

Thanks!!!

 

Carlos Montagut Answered

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Check the Dell website for BIOS updates and any other possible system device / driver updates. 

You should set the energy plan for 99% so as to disable the Intel Turbo Boost which can cause audio glitches.

Finally, set the audio buffer to a larger value.

Pulse
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