Hello,
I have a license key for DDJ-400, but I don't know where to activate it. When i go on "my profile", and then on "license", I only have the opportunity to buy a new one. Thank you for your help :)
@Matthew > Please create a new topic and provide some additional information; what is the operating system, what is the error message, where are you adding music from? Thank you.
@Gabrielle > If rekordbox gives you an error because of OpenGL, there's something else that needs addressing in your system.
@Callum & Gabrielle > So long as you sign in with compatible hardware connected, you can activate the FREE plan.
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Same here, frustrating.
Can anyone please help?
A friend helped me ! For rekordbox 6 you dont need any key license (they gave it for the previous version cause rekordbox 6 is new) so you have access to the free one which is already very good.
If, like me, you also had the "unexpected application error", I suggest you to watch this video https://www.youtube.com/watch?v=lKN-XT1MGBo which is very usefull.
I had a lot of problems while dowloading it, so I understand your problem ;)
Good luck and stay at home !
I have just purchased the DDJ-400 and having the same issue, I can't activate my license and keep getting error messages when trying to add tunes to mix. Can anyone help, what do I have to do?
Thank you for your answers. I have a question about what you juste explained me about openGL. What else can I do ?
Hello Guys,
I've just bought an DDJ-400, so, for the newest version 6 there's no need to activate the product?
@Gabrielle > Please ensure that your computer is up-to-date with all the necessary Windows patches and service packs. You may also need to update your graphics drivers from their websites directly:
@Micrale > Nope! Just open the MY PAGE panel and be sure to login and activate the free plan.