Hi all,
I had Rekordbox 5 and could control it with my CDJs-350 no problem. I'd start Rekordbox, connect the CDJs and it'd ask me to select Deck A or B on each.
Now I've upgraded to a Rekordbox 6 subscription and the CDJs just display "Control Mode Connect" and stay there, do nothing, no pressing of buttons change anything.
I'm really disappointed as I need to use this on a daily basis and now there's not even an option to go back to a Rekordbox 5 subscription! On your documentation, it says CDJ-350 are supported.
I am using a 2019 Macbook Pro with Mojave. Everything worked perfectly on Rekordbox 5. I am using the latest firmware with the CDJs.
Any help would be much appreciated.
Ines,
With rekordbox 6, you'll need a subscription plan to use the CDJ-350's as control devices as they're only compatible, not hardware-unlock units. As you would have had a license key to use performance mode in rekordbox 5, upgrading to 6 will require a similar purchase.
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Hello and thank you for your answer.
If you had read thoroughly through my post you’d known I’ve upgraded to Rekordbox 6. I paid for a subscription. It shows up on my profile under licenses. I can access performance mode on Rekordbox. But the CDJs simply do not connect.
Kindly awaiting further support.
Hey, did you get this to work? I just got a pair of CDJ 350's and DJM 350 and mine also just say "Control Mode Connect" when I try to use them with Rekordbox 6. I am brand new to all of this. Thanks for the help!
@Toshiro > You would need to have a compatible hardware unlock device connected, or a subscription to provide access to HID communication with the CDJ-350's.
Hello,
Check my screenshot, you have to activate your license on your computer.
go to My Page > Plan > Activate on this computer
thanks 
pioneer
