Official comment
Hey David,
Sounds like the user installing the driver doesn't have Admin rights; please rightclick on the installer and try "Run as Administrator" and provide a password for that user if necessary.
I have downloaded recordbox 6.6.1 but, when I try to select XDJ-XZ ASIO in Preferences, I get the message "Error while opening "XDJ-XZ ASIO". And, when I try to install the XDJ-XZ driver, I get "Installation failed (004)0x20". Every other driver I've tried to install from 6.6.1 installs fine. Just not the one I need to use!
I've disconnected, uninstalled, rebooted, and reinstalled more times than I care to count.
Anyone got any thoughts?
Many thanks
Hey David,
Sounds like the user installing the driver doesn't have Admin rights; please rightclick on the installer and try "Run as Administrator" and provide a password for that user if necessary.
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Thank you. I had actually already been using "Run as Administrator" when trying to install the driver.
However, last night, for reasons unknown to me, it finally did install. I have no idea why - I was simply repeating the uninstall, reboot, install thing over and over, and it finally worked.
Hopefully it sticks.
David,
Ah - could well have been a previous install was waiting for a system reboot, preventing other installers from executing. Let us know if it somehow stops working as expected.
Hey by me is code(010)0x20 i can not install