Sorry for this, but you need to have it looked at. When did you buy it and have you contacted the dealer?
Please contact a Pioneer DJ authorized service centre in your region to have your hardware inspected and/or repaired.
If you are able to help that would be great! I am sure it is just a config issue but having googled all night I can’t seem to find what I am looking for.
I have checked the Firmware which seems to be on the latest version 1.38. I have also tried with RekordBox 5 & 6 which seems to make no difference.
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Sorry for this, but you need to have it looked at. When did you buy it and have you contacted the dealer?
Please contact a Pioneer DJ authorized service centre in your region to have your hardware inspected and/or repaired.
Hi - I purchased it at Rubadub in Glasgow and took delivery of it yesterday. These issues have been since it came out the box as a brand new unit.
What do you suggest is my best course of action?
Return it to the dealer for an exchange.
Given the extreme unlikelihood of them having any replacement stock at the moment are you able to give me a realistic expectation on lead time for a new non-faulty unit?
Sorry, you'll have to contact the retailer as we don't have information on the supply chain. If you report the problem to them now they can arrange a replacement when it becomes available if they don't currently have one on-hand.