Official comment
Sorry to hear that, please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.
So Rekordbox been working fine playing tunes from Beatport. In the last couple of days whilst half way through a mix I am unable to load the next tune and error message at bottom of screen then says "Track Loading Error - No Offline Permission. All tunes have previously streamed OK. Not trying to store offline either so no idea why it's crapping out on me.
A restart of the Rekordbox app fixes the problem but then it reoccurs halfway through then next mix.
Anyone come across this?
Sorry to hear that, please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.
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I've got the exact same problem and it only happens after some period of time.
Restarting temporary fixes the issue.
Beatport.log shows:
31 Jul 2020 11:30:24pm: Error: ReaderCallback NoOfflinePermission. (-1008) TrackId=13742098
When this happens, you're not able to load ANY track from Beatport until you restarted Rekordbox.
I'm trying to disable the firewall and try again, maybe the firewall is refusing the API connection after some time.
I've contacted Pioneer via mail too, I'll let you know in this post once I got a reply.
Regards
Hey Richard,
I see from Wouter's ticket that our rekordbox support team has assisted and the diagnosis was that there is network traffic collision issues or timeouts with the Beatport traffic data when streaming. Have you checked that your traffic speed is adequate to download the songs fast enough? You can try getting a speed test at fast.com or speedtest.net and let us know what result you get.
Hi, sorry for bringing up this old thread but this issue still persists.
Even with the fresh released Rekordbox 6.3.3.
FYI: Downloadspeed on my end is 320 Mbps and Upload is 27 Mbps