rekordbox app for iPhone connection issues with rekordbox 6.5.0

There seem to be an issue with rekordbox 6.5.0 when connecting to an iPhone running the latest version of the rekordbox app. The connection does not complete. After reaching 100% it stucks with 'initializing the database on the iPhone (iPhone XR with latest IOS).

It seem to update Memory cue on the tracks already on the phone but doesn't get to a connected status in rekordbox to be able to add more tracks to the phone.

When trying this with 6.0.0 it works as normal. I assume the issue has been introduced with 6.5.0. Not sure it was present with 6.4.2 already. I opened up a rekordbox ticket with the support.

Just wanted to ask if others have similar issues.

rekordbox 6.5.0
Windows 10
iPhone XR with IOS 14.4

Frank Richter February 16, 2021 12:32

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The issue is solved. Probably an isolated issue on my side. I had to delete the app from the phone, install an older version of rekordbox (in my case 6.0.0.), install the rekordbox app on the phone again and connect it to rekordbox 6.0.0 and doing the first sync.
After that had been completed, rekordbox 6.5.0 connected again correctly with my phone and was able to interact with it.

The ticket I created earlier will be closed. Btw. Pioneer DJ contacted me on the ticket less than 2 hours after I created the ticket. Which was a very fast response.... lucky me. :-)

Frank Richter February 16, 2021 14:27 0 votes