Hi,
Had a DDJ-400 since Xmas. Having great fun mixing and learning.
I have a very occasional stutter / crackle in the sound. It seems to happen and sometimes the controller lights will flicker whilst this happens. Some googling / searching on here suggested Power so I've moved the Controller USB cable from a direct connection to my laptop to a powered USB hub. This *may* have improved things but it's still happening.
Bizarrely I can hear the crackle / static through speakers output via the RCA, or if I'm just DJing using Headphones / Master Cue etc. But if I record the crackle isn't present in the recording. That said I did a stream the other night so I'd changed the RB settings to output to computer audio also and the crackle was present on the stream.
My setup - I have a recent 11th Gen i5 Dell Inspiron laptop, 256gb SSD, 8GB RAM.
It's up to date as far as Windows updates and Dell firmwares etc etc are concerned.
I do have my music on a NAS drive as opposed to locally so was going to move music to an External USB drive or stick to troubleshoot.
However anyone else got any suggestions?
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Same problems here.
My setup: I have a 7th Gen i5 Dell Vostro5568 laptop, 512Gb SSD, 8GB RAM. Rekordbox ver. 6.6.3. The music library is on my SSD laptop. OS: Windows 10 21H2.
I didn't have these problems with the previous RB version.
I haven't tried to use a powered external USB hub.
What do you suggest to me?
I have done many other tests but unfortunately without success.
1) try out a few different buffer sizes in Rekordbox configuration from 256 to 512 or 1024.
2) Disable: all netword cards, Dell SupportAssist, Windows firewall, Windows Defender, and unnecesary services.
3) I followed the Pioneer support instructions here: https://forums.pioneerdj.com/hc/en-us/articles/900005642483-Troubleshooting-audio-noise-in-Windows
4) RAM upgrade to 32 GB