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Hi,
I'm really hoping someone can help me out, because I am on the verge of a breakdown haha
I just updated my macbook pro (early 2015; intel chip) from Catalina 10.15 to Big Sur 11.4 and followed these instructions: https://www.pioneerdj.com/-/media/pioneerdj/downloads/other/troubleshooting/important-notice-for-installing-the-driver-software-on-macos-bigsur_e.pdf for installing the drivers for my DDJ1000.
I started at Step 2 and then proceeded to Step 1. Everything went just as stated in the instructions and the pop-up with System Extension Updated appeared. I did NOT click on "OK" but clicked on "Open System Preferences" instead just as mentioned in the instructions. After that I clicked on "Allow" and finished the installation. Then I did a reboot and opened rekordbox. After that I connected the ddj1000 to my macbook. However, the controller and all of his functions are working but I am unable to output the audio from my ddj1000 in the rekordbox settings (the only output listed there is the internal speakers of my macbook speakers)....so i get no audio from the controller at all
Since that i've tried nearly everything...i reinstalled the drivers, i reinstalled rekordbox (version 6.5.1) and i even reinstalled big sur but none of that solved the problem! The pop-up "System Extension Updated" just doesn't show up anymore when installing the drivers..
I even tried this: https://forums.pioneerdj.com/hc/en-us/community/posts/900002081226-DDJ1000-Big-Sur-Success-Story but that didn't work either...
Someone please help me! Any help will be highly appreciated!!
Sorry to hear that, please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.
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