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Installing XDJ-ZX Audio Driver on Mac and error message E-8307

Hey guys,

Just got my XDJ-ZX, looks promising, however I run into two small issues:

  1. I cannot intsall the Audio Driver on Macos Big Sur. It returns an error at the end of the install script and leaves me without installed driver.

    I tried all the steps mention in https://www.pioneerdj.com/-/media/pioneerdj/downloads/other/troubleshooting/troubleshooting_highsierra_or_later_e.pdf  however, this does not help. Any clues on this one?

  2. I have two USB drives both used in my CDJ's (NXS2) and on of them loads without trouble, the second one won't load and returns an error E-8307. Now there's a thread somewhere stating I need to cange the library type under the menu item "Preferences > CDJ & Device > Device", but I can't seem to find this option. Strange thing is that it sometimes does work, seems to be linked to using the second drive simultaneously.

Does anyone have a clue on the above topics?

Thanks much.

 

Cheers,

Allard

Allard Rothengatter

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Allard,

Unfortunately BigSur is not yet supported; please see the official news post from November 10th advising that customers wait before upgrading.

We hope to have the validation completed by mid-December. Thanks for your patience.

As for the drive, you don't need to change the library type unless you're using an XDJ-R1. What is the make/model of the drive, how is it formatted, and is it only when loading certain songs / playlists?

Pulse 0 votes
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Alright, thanks for the quick reply on this one. Must have missed that one. In regards to the driver, I will wait untill a new version will be released.

As for the drive, it's a Sandisk Extreme PRO USB 3.1 drive, formatted for a Mac OS Extended (Journaled) file system.

It's weird, when I only use this drive it won't load and return the error as mentioned above, however if I use another drive alongside (which loads nearly instantly) it will eventually load and play all available songs.

Allard Rothengatter 0 votes
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When using USB3.1 drives with most Pioneer DJ products, you're likely to encounter issues as for some reason they're not quite as backwards-compatible as their 3.0 siblings. Please try using a different drive if that error continues.

Pulse 0 votes
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Thanks again. After reformatting the drive to MS-FAT it works like a charm now.

Allard Rothengatter 0 votes
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