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DDj 400 not working

I recently got a ddj 400 and have been having a nightmare working it,plugged into laptop using USB cable and only a few of the lights light up on the controller and nothing happening with rekordbox,I thought maybe the laptop didn't have enough power but I've tried the controller in to a mains plug and still the same only so many lights.
robbie84s

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Hey Robbie,

Sorry about that -- are you possibly running an 11th gen Intel CPU?

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hi, I got the same problem I got A HP laptop with the 11th gen intel CPU.
Please help. this is my second controller and my second PC and it wont turn on.... 

edward ortiz 0 votes
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Hey guys,

The issue is to do with the audio drivers from the manufacturer; please visit the manufacturer's site to check for updates. I know Dell had already fixed theirs last week and I heard from another customer this morning that HP has updated them as well.

Please give that a shot and see if the problem is resolved for you.

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