Official comment
Sorry, the drivers are good, but we're waiting on Serato to release the Big Sur-compatible version of their applications.
Thanks for your patience.
Help! I have a problem with my DDJ-SB3. I'm having problems with all of the lights working incorrectly
Problems include: (hotcues don't light up, sync doesn't stay lit sometimes as well as FX, key lock)
I've been scrolling trough the forums for help but nothing works for my problem - I've got myself a new USB cable as well as a new more expensive USB-C to Standard USB hub but nothing seems to work. My firmware and Serato DJ Pro is up to date.
I am running Macbook Air M1 on Big Sur, I've found that Serato doesn't fully support Big Sur quite yet, but is running trough an emulated intel version - maybe this is the problem?
Sorry, the drivers are good, but we're waiting on Serato to release the Big Sur-compatible version of their applications.
Thanks for your patience.
Post is closed for comments.
I have the same problem with a DDJ-SR2 on Macbook Pro (M1).
Light, Hot Cue, Sync, Keylock, FX, ...
Please Pionneer Help us. I've waiting this update from November and it still doesn't work ...
@Danilo
If you're waiting, you probably have to bang on Serato's door not PioneerDJ's.
Here's the Serato's article on Big Sur & M1 Chips but I'm not 100% if this is what is causing the problems so I would be happy if Pioneer could give us some disclosure: https://support.serato.com/hc/en-us/articles/360001709035-macOS-11-Big-Sur-not-yet-supported-with-Serato-DJ-Pro-or-Serato-DJ-Lite