After upgrading to a DDJ 1000 from a DDJ 400 a month ago, I was loving my new controller, until last night, rekordbox decided to throw me in a hole and not recognise my controller. I was unable to use the controller before my gig, with rekordbox stating that my free plan was not compatible with my hardware. Each jog display on rekordbox indicated I had "NO AUDIO AVALIABLE". I have never had this issue before and ended up having to buy a core subscription to be able to play.
In summary, I believe the issue to be a miscommunication between software and hardware. I am running the latest version of firmware for the DDJ 1000 as well as the latest version of rekordbox. I tried reinstalling rekordbox, restarting my computer etc etc. and the only fix was to purchase a core subscription.
Has anyone else run into this problem and if so does anyone have a fix? I should be able to use my controller on my free plan with hardware unlock but since last night this has not been the case.
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Have you checked that the driver service is installed and running?
On DDJ-800 the service is called "DDJ-800_AutoSetup" so I guess it's something like that for the DDJ-1000. If the service is not running the first thing I notice is that the displays on the jog wheels are not working.