[OPEN] pioneer ddj sx2 platter takes music backwards when I go forward

Hello..I just got the Pioneer DDJ SX2 brand new.  I am having an issue with the DDJ SX2 platters.  The platters have an issue and I am wondering if anyone else is having this issue or knows a fix for it.  When I am playing a track, on either platter, and I decide to nudge it forward on the top (NOT THE SPEED NUDGE ON THE SIDES).   The track actually goes backwards first then stops and goes forward! 

I have tried on two macbook pro laptops, both running Yosemite 10.10.1.  One is a quad core (15 inch non retina) with 16 GB of ram and 500 GB SSD.  The other laptop is a 13 inch retina dual core with 8 GB of ram and a 512 SSD.  Due to this issue occurring with both laptops I am assuming it is not the laptops but is this a software issue or the actual DDJ SX2?  If it is the DDJ SX2 then I would want to get it replaced ASAP since I just purchased it. 

Has anyone seen or experienced this?  Any help would be appreciated!

Thanks

DJ Kiss

P.S.  This is my first pioneer hardware and I hope it works out well so I can keep it.  I have checked my software and I am running serato DJ 1.7.2.