Try a new USB cable to do the update, if it is still not recognized then contact tech support about the issue. Please report back if this works or if it doesn't.
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SX2 intermittent freezing/drop out.
Hi all.
I bought an SX2 about 4 days ago and all has been well until after the third day of use...
It started dropping out - where sound still plays and serato seems fine, but the unit is non responsive with all LEDs frozen. This would happen after about 30 mins of use but became worse as time went by. Restarting the device seemed to work but after another 5 mins of use same thing would happen.
A couple of times after restart, the system would not turn on at all (as if the power button wasn't even pressed yet its on the ON position), or it would come on and the right hand side FX 2 led would flash.
After some searching online, I resolved to try and update firmware from 1.04 to 1.05 but on starting the process, I got a dialogue box message saying SX2 is not connected. Now the unit can neither start, nor be detected by the computer. the master volume LEDs keep flashing.
Ive hardly done about 5-6 hours on this unit since unboxing! Please Help....
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Tried another usb and another computer just for good measure. Nothing... Seems bricked.
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Hi all.. Just an update.
Took the SX2 back to the Pioneer dealer and after diagnosis it was replaced with a new unit straight out of the box (Thanks Sound Creations Nairobi!). Apparently my unit had a malfunction.
Hope nobody has the same issue...
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yes i had the same issue took my unit to a repair facility about three weeks ago and still havent heard anything ive about had it with this unit!
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i havent heard anything the unit is like 3months old used twice nd has all these issues! and sam ash refused to replace the unit! im am so furious words cannot express how i feel!
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my email is jmedina116@gmail.com please somebody tell me something i did not spend 5 bucks on this effing unit i payed msrp on may 21st have used it 2 times because i have 2 job and a wife and 4 kids so playing with the unit isnt nd will never be my number 1 priority but i am a hard working tax paying individual that did not steal nor bought the unit off a frind! all i want is a effing completely working unit that is all!!!!! i dont care fo my money back!!! i already purchased a black label oddyssey case all i want is to enjoy my investment! and f**k you sam ash for doing nothing but taking my money!
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