Sorry to hear about this, please go to https://rekordbox.com/en/support/inquiry.php and send an inquiry listing this issue to get best response.
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I'm having trouble with tracks showing the larger waveform on my CDJ-900 nxs. Everything is analyzed and whatnot. It takes like 5 minutes for the waveforms to finally show up and when they do if I change tracks they disappear. I didn't have this problem before 4.2.0.
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Sorry to hear about this, please go to https://rekordbox.com/en/support/inquiry.php and send an inquiry listing this issue to get best response.