Hello,
I had the same problem. New motherboard because this hardware is already broken. Pioneer classically does not answer our questions, which proves their approach to the customer
English:
I'm having problems with the USB 2 port on my XDJ-RX3. When i turn it on and plug in ANY Pendrive it simply does not load, It keeps flashing the red light until it displays error E-8703. [VIDEO 1]
If I try to connect another pendrive to USB 2 after displaying the error, it doesn't even recognize the pendrive (it doesn't even flash the red light anymore). [VIDEO 2]
USB port 1 worked with all pendrives normally.
Additional Info:
-> All my pendrives are formated FAT32.
-> I tried 2 different pendrives, 64 and 32 GB.
-> RX3 Firmware is up to date (ver. 1.15)
-> Tried erasing both pendrives and setting them up form scratch
-> Rekordbox Version 6.7.3
I really need some help on this one because it super frustrating.
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Portuguese:
Estou tendo problemas com a porta USB 2 no meu XDJ-RX3. Quando eu ligo e conecto QUALQUER Pendrive ele simplesmente não carrega, fica piscando a luz vermelha até dar o erro E-8703. [VÍDEO 1]
Se eu tento conectar outro pendrive na USB 2 depois de dar erro, ele nem reconhece o pendrive (nem pisca mais a luz vermelha). [VÍDEO 2]
A porta USB 1 funcionou com todos os pendrives normalmente.
Informação adicional:
-> Todos os meus pendrives são formatados em FAT32.
-> Tentei 2 pendrives diferentes, 64 e 32 GB.
-> Firmware RX3 está atualizado (ver. 1.15)
-> Tentei apagar os dois pendrives e configurá-los do zero
-> Rekordbox Versão 6.7.3
Eu realmente preciso de alguma ajuda neste porque é super frustrante.
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Video 1:
https://drive.google.com/file/d/1Jgz61ORivzKdDFV9nBeCl6FC22cZalfQ/view?usp=drive_link
Video 2: https://drive.google.com/file/d/1LLEGuEVMMrnvj8bMm4WandGckPJrzTFO/view?usp=drive_link

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Hello,
I had the same problem. New motherboard because this hardware is already broken. Pioneer classically does not answer our questions, which proves their approach to the customer
Update 08-25-2023:
Since we didn't get a response from Pioneer, here's how was my experience and how the problem was solved in the end:
I took my RX3 to Pioneer's authorized technical assistance in my city and the solution was to change the whole motherboard. I asked the technicians what was the cause of the problem, if it was some bad soldering, bad contact, or a burnt terminal or something similar, and even they couldn't say the exact reason for this bug. But after changing the motherboard the USB ports worked properly.
VERY strange to say the least.
But anyway this was the solution that solved my problem.