I recently purchased a DJM-900NX2s
The USB A channel does not light up and does not communicate with my computer. While USB Channel B works perfectly with Serato DJ Pro.
I have reinstalled the drivers and reloaded the firmware on the mixer, but still no success.
Is the mixer broken?
My computer:
Macbook pro running Mojave 10.14.6
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Sorry to hear this, have you contacted the retailer where you bought the mixer? If so then please contact Pioneer DJ technical support in your region to have your hardware inspected and/or serviced.