tracks in rekordbox with red circle and red line through it- all mp3

hi, there are a large volume of my tracks in rekordbox which cannot be loaded into rekordbox to play as file format not supported. all these are mp3 so should be supported. when i try and analyse individually this message comes up- can you help?

Liam Salkeld 16 janvier 2017 20:14

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Could you please post one or two so we could inspect them and tell you why it might not load?

Pulse 16 janvier 2017 20:31 0 votes

I'm having the same issue but with just a few tracks

Jesse Goomba 28 juillet 2018 19:53 0 votes

Jesse Goomba 28 juillet 2018 19:57 0 votes

"Sample rate 0 Hz" might be the problem... it looks like it's possibly a bad / corrupt / damaged / poorly encoded file.

Pulse 28 juillet 2018 21:17 0 votes

Thank you

Jesse Goomba 28 juillet 2018 21:56 0 votes