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Crash when attempting to delete from hard drive

0) Have you read the "READ ME FIRST" thread in its entirety before posting: Yes

1) Operating System: Windows 7

2) OS Type: 64bit

3) Rekordbox version: 1.5.4

5) Hard drive / Flash drive / SD card file system: FAT 32 (Reformatted from NTFS)

5a) Does the device have multiple partitions: Unsure

5b) If it's a flash drive, is it a U3 device: No

5c) With what utility did you format the device: Windows

6) Have you scanned your files for errors: Yes

7) Have you scanned your drive for errors: Yes

8) Is Rekordbox crashing at all: Yes

8a) If crashing, is it resulting in: "Rekordbox has stopped working

9) Are you able to repeat / reproduce the problem: Yes

9a) If yes, can you do it consistently: Yes

Provide as much detail of the issue here: Rekordbox continually crashes when I attempt to delete the files on the hard drive using Rekordbox. After several attempts using Rekordbox, I deleted the files manually in windows explorer, but even now the tracks show up as missing on the hard drive, and when I attempt to delete the tracks Rekordbox crashes.

Jack Ryan

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9 commentaires

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Yes, and it had no effect. I have deleted the previous databases, and the issue is still occuring.

Jack Ryan 0 votes
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What happens when you remove your database completely and start blank?

Pulse 0 votes
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So a completely blank database with only one track imported, when you delete that file, rekordbox crashes?

Could you please uninstall 1.5.4, delete the Pioneer folder and try with 1.5.3?

Pulse 0 votes
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Yes.

I have already rolled back to 1.5.3, and the error still occurs. 

Jack Ryan 0 votes
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Okay, you're having a problem with something other than the database -- I'll file a ticket with the engineers and send you an email.

Pulse 0 votes
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thanks :)

any idea how long it could take to fix, if at all? 

Jack Ryan 0 votes
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First they need to figure out what's causing the problem before considering any fixes.

Pulse 0 votes
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