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rekordbox freezing my cdj when using a certain laptop

my old laptop stopped working so i purchased a hp pavilion. installed rekord box and started to have problems.

mid track, the song will start to freeze, and then cut out.  i have updated my bios and drivers, checked all the cables ( done everythin on this forum) but it still will not work properly

strange thing is, rekordbox works perfectly on my daughters net book (but its pink and i can not gig with that )

 

any ideas

 

Thanks

Mat Djb Baker

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What kind of sound card is being used?  What are the buffer settings in Rekordbox?

Fuse Promote 0 votes
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i got rekord box connected to my cdj 900s.  not sure the laptops sound card is the issue

Mat Djb Baker 0 votes
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It's likely a configuration issue.  What are the settings on the Audio page of the Preferences?

Pulse 0 votes
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Durrrr... sorry, reading two things at the same time and replied to the wrong window.  It sounds like it could be a firewall problem.  Have you checked the rekordbox read-me topic?

Pulse 0 votes
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hi pulse

 

i dissabled the firewall, tunerd off wifi, dissabled all other programs, but still no luck

 

it work perfect on my little girls pick netbook, but i aint giging with that lol

Mat Djb Baker 0 votes
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Have you checked that both the private/work and public Windows firewalls are disabled and no other firewalls exist (eg. Norton, AVG, etc).

Pulse 0 votes
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hi pulse.

 

all firewalls are switched off, i disable avg fully and still getting the problem

 

are there any know compatability issues with hp's running windows 7

Mat Djb Baker 0 votes
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Have you considered updating (or checking for an update) for the video card?

Pulse 0 votes
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updated everything possible.  its a brand new laptop, so i just dont understand.  i tested a family members laptop today and that worked fine.  my daughters crappy msi netbook.... works fine... my £700 hp....no chance

 

think i'm gonna have to get another new laptop

Mat Djb Baker 0 votes
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What are the specs of that new machine?

Just to clarify, what exactly is freezing?

Pulse 0 votes
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