ddj-wego and virtual dj can't select effects

Update. I downloaded demo version of Traktor 2 PRO. And all effects selects just fine with buttons and holded shift!

What's wrong with Virtual DJ?

In this demo video http://youtu.be/WYEJ2BjzXoc?t=4m58s all working without troubles?

Why it doesn't work for me?

Support guys don't you help me?

When you installed VDJ, where did you install it from?  Are you running VDJ-LE or Pro?

I've installed VDJ at first then plug the controller. I get it from bundled CD. And after registering it on web site installed update. Also I've updated firmware to latest (1.05).  I do run VDJ LE.

Guys, I have a good news! I've solved the problem.

The problem was that previous to installation of VDJ LE I have installed VDJ Home. And even I have moved it in trash and then emptied the trash before installing VDJ LE it left the plist files in Library folder of my user's folder. That confused the program about real paths to effect files.

I used this recipe:

drag the virtual dj folder from documents to trash 

empty it. 

then browse to this file 

Users/yourname/Library/Preferences/com.atomixproductions.virtualdj.plist 

(your name means your username) 

drag this file to the trash and empty.

I'm having the same problem. I got my wego today and can only use the effects planger and phaser. I used to have VDJ home but I deleted in and emptied the trash before installing VDJ LE.  Will this solution work on a mac?

Alistair Cox, please do the steps I've outlined:

then browse to this file Users/yourname/Library/Preferences/com.atomixproductions.virtualdj.plist 

(your name means your username) 

drag this file to the trash and empty.

Your file will be named with something containing home. You have to delete it. And restart your VDJ. All should work fine after that.

Thank you! Working well :D

Hello, I do not see where the file you indicated is in my computer... I downloaded VDJ Home before I got the VDJ LE and deleted home before installing LE... I cannot change the effects, and I don't know what to do.

Thanks, Thomas.

Thomas Guillaud, what you mean when saying the you don't see file I've indicated? You cannot locate this path or what?

Yeah, I cannot locate the path. My virtualdj files are in Users/Thomas/Documents, but if I delete that folder, uninstall the software and install it again, it won't do anything. Where exactly is library? i have a couple of com.flexbuilder... files but they are all related to adobe (when i search in the searchbar)

thanks for your help

ok nevermind for the library part, i found it, but i have no com.atomix... in the preferences

Thomas Guillaud, please be careful and pay attention to what I've posted below. You have to locate path /Users/yourname/Library (not Documents). As far as I know since 10.7 (Lion) it can be hidden by default. So you need to go through 'Go' -> 'Go to folder' and type in your path here.

Thomas Guillaud, it should be there. It's only reason why program getting this issue. Also I've noted if any resource program trying to load isn't accessible then fx selection drop-downs flahsing and nothing happens. For me it was lost mp3 file I wanted to load while playing set.

well i do not know if I have the file then, because even if i type the path i have nothing, and it still does not work with the effects

Thomas Guillaud, if you really don't have file now. It also could be reson of issue. Because we still need config (this file hold your Virtual DJ's configuration). But when there more than one file program trying to load resources from pathes in other file. So may be it's better for you to move your Virtual DJ LE to trash then purge it and reinstall it again?

alright i deleted all the virtual dj stuff i had on my computer and i will try again, ill keep you up to date, thanks for your time

Hey again,

I re-installed the program and i still can't change the effects, and there are no com.atomixproductions playlist in my computer.... what can i do?

Thomas Guillaud, can you tell me exact path under which you looking for this file. Because I have no idea what else can be reason of issue.

wait actually i just looked again and all the files are there, so i just delete com.atomixproductions.virtualdjhome.plist and com.atomixproductions.virtualdjhome.plist.lockfile ?

Thomas Guillaud, yes just them. And restart the program.

alright thanks so much! Have a good day/night/ wherever you are.

The problem here sounds like you have multiple versions of the software installed.  Start from scratch by deleting all existing installations and reinstalling the newest version.

Pulse, I want to say that your advice will not work, unfortunaly. Because even if you moved previous verion to trash and then emptyed it plist file still exists. And that more then one plist file at the moment of program launching is the reason of this issue.

It is normal way of unistalling programs left their configs just in case. But unnormal is that programmers implemented algorithm which choosed plist file of major version.

hi i have the same problem on mac but my laptop doesn't find the file. What can I do? Please help my I'm freaking out. 

Maxim Kolyada, which OS version do you run?

Did you installed Virtual DJ Home previous to Virtual DJ LE installation?

Hi! I have the same problem as Maxim Kolyada, what do i do? I have the Mac OS X Lion 10.7.5 (11G63)  (im very stupid when it comes to computers) and yes i had the VDJ home before, also the VDJ pro, ive tried to delete all three programs and reinstalling VDJ LE, but nothing is working

can you please tell me step for step what i should do :)

hogne borgen brekke, did you removed all programss except VDJ LE to trash and then emptied it?

hogne borgen brekke, step by step scenario is descibed above in this topic. :) If you have troubles with some part of it just notice them. I will help you if I can.

where do you go to find this ?

Users/yourname/Library/Preferences/com.atomixproductions.virtualdj.plist 

I am also experiencing problems !