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Rekordbox 4.0.1 Still crashing when going full screen

I'm still having this problem even with v4.0.1update .
Tried all the solutions provided ( graphic card drivers updated and task bar auto-hide enabled/ disabled ) but still no luck...

As soon as I go to view- full screen , software only shows the bottom half of the screen. Clicking on anything in the software returns an error saying that rekordbox isn't responding.
Laptop is running Windows 8.1, i5, 8 GB DDR3, Intel HD 4000 graphics. Tried to run through the nvidia graphics and it simply doesn't run.

All the drivers are up to date.

Ricardo M. Cunha Répondu

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Hello Ricardo,

Could you please send me a crash dump file?

It is in the following folder.

C:\Users[user name]\AppData\Roaming\Pioneer\rekordbox\Crashes

Regards,

Hiroyuki 0 votes
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Hi Kiroyuki, where do you want me to send the crash dump file to ? Although the last crash dump dile i have listed is from October 11th, seems that this situation simply doesn't generate any crash report...

Ricardo M. Cunha 0 votes
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@Hiroyuki, how can i send you the dump file?
Regards.

Ricardo M. Cunha 0 votes
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seems like a similar Problem i already posted in eap Forum. seems like rb doens't like Intel graphic Cards.
a Workaround for me is to Switch to Export mode an back than Fullscreen works fine.

Daniel Ventura 0 votes
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@Pulse, thank you....sending it right away

Ricardo M. Cunha 0 votes
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I was one of the users that also had this problem. I tried the workaround via Export mode, still crashed when switching to full screen. I'll send my dump file as well.

vortoozo 0 votes
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^, there is no file in the referenced folder.

vortoozo 0 votes
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@vortoozo, my issue doesn't generate any crash dump file either.

Ricardo M. Cunha 0 votes
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