Have a feature request or suggestion? Post your idea here!

Publication

6 abonnés S’abonner
0
Avatar

Deactivation error. Error code: 30

I've been trying to get Rekordbox working with on another laptop. I deactivated the account on my original laptop then activated it on the new laptop.

Had major problems getting Rekordbox working on the new laptop even though it was a higher spec. High CPU, audio drop outs even when waveform set to low and latency increased to max and tried everything everyone else has on this forum with similar issues.

I've tried to deactivate the license to move it back to my original laptop but get a Deactivation error. Error code: 30

Any ideas on how i can resolve this issue?

 

kev sleight Répondu

Cette publication n’accepte pas de commentaire.

Date Votes

7 commentaires

0
Avatar

i have the same problem. Can this be solved? gr Mark

Mark Krasenberg 0 votes
Actions pour les commentaires Permalien
0
Avatar

Yes log this with support and they'll sort it out

kev sleight 0 votes
Actions pour les commentaires Permalien
0
Avatar

oke, thks, but can i do it by myself or only with support?

 

Mark Krasenberg 0 votes
Actions pour les commentaires Permalien
-1
Avatar

You need support. You'll have to send them logs and files from your system in order for them to reset your license. They where very quick to respond and fixed it quickly.

kev sleight -1 votes
Actions pour les commentaires Permalien
0
Avatar

How do I report the same problem to Pioneer as I also need to deactivate the license on my old laptop and use my new one...

Ian Watson 0 votes
Actions pour les commentaires Permalien