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DDJ-SX jog wheel led and Line problem

Hi,i have som problem with my DDJ-Sx

- Why the inner jog led lights don’t flash/light anytime and 

- The Line off , but you can listen the music on speaker.

My test DDJ-Sx video

http://www.mediafire.com/download/woxdp51rci9qf7d/20160730_104440.mp4

Kevin Duong

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 Were you using the controller with another software application at any time?

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