Hello All,
I recently bought a ddj-rb which came with free rekordbox dj. The mac I installed it on was quite old and the software was glitching when loading tracks etc. So I've got a new mac... Rekordbox and the drivers download but I can't get to the licence key page to install. The icon shows up in the toolbar and the computer tells me rekordbox is open, but that's all. When I try logging into my rekordbox account, Pioneer tell me my email is wrong! If anyone could help I'd be very grateful.
Hi richard barratt,
Sorry to hear about these issues. Could I please direct you to file a support inquiry here?
Our rekordbox team will be happy to assist you.
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