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Please login to your Pioneer DJ account and you can find it under the Licenses portion of your profile.
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I deactivated Licenses on my mac .the profile does not have a rekordbox dj key only RMX EFFECTS key .I bought a ddj rb. there is a receipt for purchase
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Sorry to hear that, please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.
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