please contact Pioneer DJ technical support in your region to have your hardware inspected and/or serviced.
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Everything works in my ddj sr controller, except for the left pause/play button. It lights up but it does not respond. I tried different usb cables, computers, powered usb hub, and upated firmware. Any ideas appreciated. Would a factory reset help, of so can it even be done?
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please contact Pioneer DJ technical support in your region to have your hardware inspected and/or serviced.