Any updates on this? i have the same problem.
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DDJ-1000SRT Cue Slip
I was at a DJ store today and ran into this same issue many times on both decks.
https://www.youtube.com/watch?v=Q8CnJNOOpVw
You can see I'm holding the platter with the same amount of force but the cue keeps moving. Even though, I was at a DJ store. I was using my computer, which has never seen a DDJ1000SRT. Using the latest v102 firmware and Serato DJ Pro 2.3.2 I'm on macOS Mojave 10.14.6
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