This can happen sometimes. It's likely that the wheel just got pressed down. Grab it from the sides with your fingers and try to pull it up a bit until the noise stops. If you bought them new, you could always return the loud one to the retailer.
Hello! I just bought 2xCDJ 350, but one of them's jog sounds really bad (different than the other's). I uploaded a video (below) showing the sound of both players' jogs. You can clearly hear the difference.
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This can happen sometimes. It's likely that the wheel just got pressed down. Grab it from the sides with your fingers and try to pull it up a bit until the noise stops. If you bought them new, you could always return the loud one to the retailer.
Hi Mark,
Thank you for the answer! I tried this since I read about it in some other topic, but it did not work for me. I also noticed that one of the buttons(select push) was not working properly. So I decided to return it to the retailer. Now I just hope that it is going to be back soon. :)
I'm sorry to hear that it couldn't be fixed and I hope you get your replacement soon. Happy mixing!