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needle search DDJ-RR

Just got a factory refurbished DDJ-RR. After updating firmware (1.08) and drivers (2.0), the needle search for decks 1 and 3 (left side) does not work at all. Right side works fine. Tried unlocking the needle search in the preferences and still no luck. 

 

Any advice?

 

 

Ian Mapes

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Additional bit of info: I have tried on my desktop PC as well as Macbook Pro

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