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DDJ-1000 PADS NOT FUNCTIONAL

Hello,
I cannot use or access any part of the pad modes on my DDJ-1000, I can visually see the hot cues on the jog and on Rekord Box but doesn’t show up on the pads. They stay a dull purple colour and I’m only able to change through modes but not actually use them. I had no problem before using them? Can anyone help me please

Joe

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Can you please provide a video we could pass to our product team?

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Which firmware version and rekordbox version are you using, on which OS?

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Uh... neither of those are newest for anything.

rekordbox 5.4.3 is the current version of software, 1.06 is the current DDJ firmware, and your OS would be something like 10.14.3 (Mojave).

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