DDJ-400 not working after Rekordbox firmware update

Hello, I’ve a DDJ-400 and was prompted when opening Rekordbox to update the firmware. I did this but now the controller doesn’t work and, instead of the panel lighting up, I just have the channel level lights flashing. Any ideas how to get it working again? Thanks, Stuart

Stuart Sullivan 21 settembre 2019 22:04 Con risposta

Commento ufficiale

@Stuart & @Nick > I'll direct you both to please file an inquiry ticket here and our support team will be able to gather some additional information to assist you in resolving this issue.

Pulse 26 settembre 2019 17:05

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4 commenti

same problem here, ive done exactly what was needed in instructions and then the update got stucked at 7 or 12% so what now? its not working, it keeps flashing. Requesting help from admins

Tom Mic 22 settembre 2019 12:46 1 voto

-1

man try it on laptop it worked for me

Tom Mic 22 settembre 2019 13:03 -1 voti

just tried to update firmware and have the exact same issue.

Have now tried 2 computers, 3 power chords and 6 different USB ports.

please help!

Nick Winsor 25 settembre 2019 08:44 0 voti