The problem could be that your computer is not providing adequate power over the USB connection to the DDJ. Please try using a different USB port / different USB cable.
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DDJ SB3 not connected
when I try to connect to the PC Win 10, the flsh on 1 second then gone, I try to download the latest firmware and shows Your DDJ-SB3 in not connected Error ID 0x0E21.
I updated the Serato DJ Pro to the newest version still not working
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But I tried different computers, it happens same situation, I also bought a 3.0 usb cable to connect, still not working
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Don't downvote my comment because it wasn't your solution.
Have you fully updated Windows to the latest version?
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Sorry for the downvote, I am using the phone web version, it just a mistake click. I already updated the windows and serato to the newest version
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Can you please try updating the firmware (even if you already have the current version)?
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It shows me: your ddj sb3 is not connected, error code 0x0E21
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In that case, there is an issue with the hardware and it will require servicing - please contact an authorized service centre in your region to have your hardware inspected and/or serviced.
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Thank you for ur help
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Sir can you help me please my ddj-sb3 controller I'm not getting any sound from it and I just buy it. What should I do
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I'm so confused don't know wat to do
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@Andre > Sorry to hear that, please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.
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