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Hello,
I just brought a brand new DDJ 400. When mixing songs suddenly deck A will not play music when pressing play button or from rekord box. When try to press again just flashes. Deck B is fine no issues and plays normally.
Also tried in Deck A when using Shift button and any of keyboard pad fx etc, same thing happens Deck A stops playing music. Tried it with Deck B fine no issues at all.
Latest firmware is applied as well as rekordbox.
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Sorry to hear that, please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.