USB doesn't show up under devices in Rekordbox

Whenever I am on export mode and I plug my USB in it doesn't show up under devices, watched a few videos and stuff but nothings helped. I am new to it to be fair and don't really understand some things about the software yet, wondered if it was the format of the USB but again, not really sure what to do as i'm quite new to it haha

USB is 128GB PNY attache 4

JCurran 2017年06月28日 16:18

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@Jacob > Mac or PC?

Pulse 2017年06月28日 16:18 1 票

JCurran 2017年06月28日 16:20 0 票

Make sure the USB drive is formatted to FAT32; Windows 10 doesn't provide this option by default (it tries to use exFAT, which is not supported). Try this utility: http://www.authorsoft.com/usb-disk-storage-format-tool.html

Pulse 2017年06月28日 16:23 0 票

Doesn't seem to be working, it just says 'starting to format device', hasn't done anything for about 20 minutes

JCurran 2017年06月28日 16:53 0 票

I lied, it's just taking ages hahaha

JCurran 2017年06月28日 17:00 0 票

A FULL format will take a while - you could do a QUICK format to expedite the process.

If it does error-out, the drive may be faulty / damaged.

Pulse 2017年06月28日 17:03 0 票

Alright thanks, just left it running so I'll let you know later on how it's got on

JCurran 2017年06月28日 18:12 0 票

@Pulse that link didn't work, is there another you have that might work?

JCurran 2017年06月29日 12:40 0 票

Search for the HP USB Format tool, there are a few legit locations hosting that one.

Pulse 2017年06月29日 19:59 0 票