problems between rekordbox and cdj 850

hi everybody, i'm using rekordbox 3.2.1. with 2 cdj's 850. 2 problems :

1) when i play a track on the cdj from a playlist created with rekordbox and i use the jog wheel (on vinyl mode) at the start of the track, it goes automatically to the track before ( there is no "time" gap between one song and onother one, and it happens only with playlists!! )

2) to solve the first problem, i could play tracks using category " genre", but when i enter it shows before artist and then album ,and, at the end, the track. I'm wondering if there's a way, when i browse " genre" on the cdj, to remove artist,album and directly see the track.

Thanks.

leo 2015年05月30日 12:42

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@leo > 1) This is normal.

2) No, the browsing has been set-up to go through those selections first and unfortunately it can no be changed.

Pulse 2015年06月01日 19:36 0 票

ok! thank you

leo 2015年06月02日 08:47 0 票

Sorry if i disturb again. A second problem has showed up. I use a pendrive (Sandisk) usb 3.0 formatted on fat32. To avoid any problems, Yesterday i bought another identical one but, after formatting it on fat32 and transfering my tracks with rekordbox, when i insert it on the cdj ,an error appears :** library is not responding. **I tryed to format it many times but still the same. What am i supposed to do?? thanks

leo 2015年06月03日 11:14 0 票

What is the model of that pendrive?

How did you format the drive (what tool or operating system utility was used to format)?

Pulse 2015年06月03日 18:21 0 票

model is sandisk ultra 3.0 16 gb ( the other one purchased a month ago, identical, works perfectly)

i'm using windows 8 and i formatted it by going in the menu, selecting the pen drive andclicking right button on the mouse and selecting "format" option....format on fat32( as the other one).

thanks

leo 2015年06月03日 21:12 0 票

Unfortunately that drive isn't exactly what I'd consider to be a "performance" model and may have an inexpensive memory control chip. I say this just looking at the specifications for the transfer speeds. While they are fast enough for the CDJ (which uses USB2.0), it's the control chip which could be an issue.

Either way, I'll pass this to the engineers for investigation.

Pulse 2015年06月04日 02:40 0 票

The engineers have noted that this particular USB drive may not perform as expected when used in conjunction with Pioneer products, and recommend trying a different brand USB drive.

Pulse 2015年06月10日 17:32 0 票

Ok, i'll buy another one from a more performing brand. Thank you very much for the fast answers and the precision !

leo 2015年06月11日 09:30 0 票

-1

@leo > Were you able to try another brand drive and if so, how did it go?

Pulse 2016年02月05日 06:54 -1 票

Good morning, yes, i actually bought a Sony pen drive (16 Gb) and it works! thank you for your kindness, i can definitely say that i never experienced a customer care as efficient as the one of Pioneer. You give back what the customer pays.

leo 2016年03月12日 11:26 1 票