[CLOSED] CDJ-350 cuts out completely as USB sound device constantly

Hi all,

I like others seem to be having trouble with using CDJ-350's as an audio device. Every now and then the audio output stops completely and software has to be rebooted in order for the USB sound interface to be restarted.

As this is a major advertised feature of this product, is there any sofware or firmware update in the progress to fix this? I have already installed firmware 1.08 and am using the latest drivers from the Pioneer site.

Chris Close 2013年01月26日 03:22

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@psyllium > What software are you using with the CDJ-350? What OS are you using?

Gavin 2013年02月25日 21:06 0 票

I've used various software, Traktor, Virtual DJ, Winamp, Foobar2000. I've also tried it on Windows 7 and Windows 8. Also tried it on the original firmware 1.01 and the latest firmware 1.08(?)

Chris Close 2013年02月25日 23:22 0 票

@psyllium > But what software are you using specifically, that the dropouts occur with?

Have you tried changing the latency settings and disabling any programs running in the background (even including WiFi)?

Gavin 2013年04月02日 19:51 0 票

I have tried changing the latency settings yes, and it still happens. It happens with all the software listed above... I haven't tried disabling Wi-Fi, will give it a go.

Chris Close 2013年04月07日 04:43 0 票

@psyllium > Cool, please let us know how it works out for you.

Gavin 2013年04月15日 10:14 0 票

@psyllium > Are you still having issues or did that resolve the drop-outs?

Pulse 2013年04月25日 00:08 0 票

This topic has been closed due to inactivity. Should you require future assistance with this issue, please create a new topic describing the problem and provide the URL of this topic as reference.

Pulse 2013年05月01日 17:55 0 票