Problem crash waveform Xdj 1000

Hello to all,

I have 2 multi player Xdj 1000 purchased immediately at launch.

From the moment they immediately presented a problem :

after about 2/3 hours of use the " waveform " area on the display go crash like in the attached photo.

With firmware updates , all done , the problem occurs later and later , in fact just purchased the manifested after just about two hours .

Every time I format the USB keys and reloading from scratch playlists with various songs , the player gets better, but the problem remains after so many hours

Both players do it independently are in the " USB " or " Link" mode . I always work using a single USB stick in a reader mode " Link. "

When the problem occurs , just turn off the player and within a few seconds starts to work with just lit .

Obviously, the USB keys are built with " rekordbox " with mp3 files and Acc , I tried all USB keys of the best brands from 32 to 64 gb .

With my usb sticks also work with a console in a room with " Cdj 2000 Nexus " and do not create any problem.

There is a procedure to initialize readers and try to reload the software?

To other users it has never happened ?

I hope I was clear with my imperfect English, thank you all,

Jonni .

Jonni Dj 2016年07月02日 10:01 回答済み

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So this has happened to you with different versions of firmware?

Jay 2016年07月02日 23:22 0 票

Yes, with all versions.

Updating firmware the problem has improved, but it has not been resolved completely.

Looking at the " history" in Rekordbok would seem that manifests exceeded 100 songs selected by the same USB stick with a reader mode " USB " and the other player in " LINK" mode .

I do not think it is a hardware problem or overheating because when the crash happens I turn off the player and when I turn it on working without showing any malfunction.

Unfortunately I can not tell you if it can demonstrate this problem several times during the evening because there maximum working 4/5 hours.

I tried 2 times to work with two separate USB keys without using the "LINK " function and there would seem to manifest the problem .

But in my case , as I work, it is essential to use a single USB key with the second player in " LINK" mode .

Jonni Dj 2016年07月03日 18:59 1 票

I'm going to escalate this to our product team as I've not seen this before and I'm not sure what's going on!

Pulse 2016年07月04日 19:02 0 票

Ok, I wait your news :)
thank you,
Jonni.

Jonni Dj 2016年07月04日 19:32 0 票

You can follow-along or contributed information by clicking the My Activities link under your profile.

Pulse 2016年07月04日 19:52 0 票

hello everybody!!

i've experienced this problem too.

i was playing with a pair of xdjs last year in a bar and i've seen this at least 8-9 times.

Last month i have bought a pair of xdjs for myself and it happened two times already!

all players had the latest update...

last year i was using an hdd and a usb stick in each player and i thought that the xdj players got confused after two-three hours by using usb-link-link-usb etc but the last two times happened on my new ones with only hdd on ,linked to the second player.

is there any solution to this???

thanks in advance

thanos papathanasiou 2016年07月12日 20:43 0 票

@thanos > The engineers replied to @Jonni's ticket and believe it is a hardware problem. If you are having the exact same issue, please contact Pioneer DJ support in your region to have the decks serviced.

Pulse 2016年07月13日 17:56 1 票