REKORDBOX DJ DVS PLUS PACK ACTIVATION PROBLEM

Hi, I'm distributor of Pioneer DJ, my sales representative sent me to contact you because I am trying to validate a license DVS plus pack in rekordbox DJ without success. When I enter the license code validates and not me I can not use. If you need the license number of the pack plus DVS or any other information do not hesitate to contact me info@soniprodj.com. A greeting. Victor.