DDJ RX Jog Wheel Problem

I have a problem with the right jog wheel on my ddj-rx. The unit is brand new and this is happening from the first day. I took it back to the store after 4 days and they send me to the service, they tested my unit and made sure of the problem but they don't give me a new unit. This is my video showing the issue. https://www.youtube.com/watch?v=_-p_nBcgyvY

My PC computer specs or software dont have any problem as they tested my unit in the service as well.

Γιώργος Ποντίκης 2016年05月31日 13:00 回答済み

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Please see your email or click this link to access the ticket I have created for you; there are instructions within to resolve this issue.

Pulse 2016年06月03日 05:43

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3件のコメント

Have you tried changing your USB cable? Also, try using a different USB port on your computer.

Mark Gallo 2016年06月01日 14:16 0 票

yes i've tried both of them. Problem still exists.

Γιώργος Ποντίκης 2016年06月01日 15:20 0 票