New DDJ -1000 Not fully funtional

I have recently updated the firmware on my DDJ-100 when I plugged it in for the first time and it does not fully respond. nothing works but the master volume output nob. everything lights up but I cant control any music load any decks use any effects no buttons work the platters dont work either. im runnuning windows 10, what can I do to get it up and fully operational?

Dominique Langford 2018年03月13日 03:25

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I asked you here if you were able to try with another computer to update the firmware.

Pulse 2018年03月13日 03:35 0 票

Yes I have, and still no response.

Dominique Langford 2018年03月13日 15:25 0 票

And I've directed you to file a ticket.

Pulse 2018年03月13日 16:47 0 票