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XDJ-RX2 doesn't show Music from Rekordbox

Hi there,

I have a problem with my XDJ-RX2. Everything worked fine until 1 week ago: I plugged my Mac into the USB cord of the AIO clicked on the "link" button in Rekordbox (export mode) the rekordbox button on the controller blinked as usual but when I wanted to load a track it just doesn't show me my library.

Troubleshooting steps I've taken:

  • I tried to replace the usb cable to see if it was defect -- didn't help
  • upgraded to the latest firmware (1.23) -- didn't help
  • reinstalled XDJ-RX2 audio driver -- didn't help
  • reinstalled USB export link driver -- didn't help
  • reinstalled the Network adapter driver -- didn't help
  • checked the "midi setup" program on my mac if there were any errors -- no errors e.g. didn't help
  • changed the "mixer mode" setting from "XDJ-RX2" to "MIDI Controll" and vice versa -- didn't help
  • I tried to reinstall rekordbox (v5.2) -- didn't help

 

After all that frustration I tried to plug in my Windows PC which recognised the XDJ-RX2 without a problem and everything worked perfectly.

Then I tried my mac again to see if that helped. Well, it didn't. 

Do you have any idea what the problem could be? Please help!

 

DjShiningEcho

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Yeah my mac is running High Sierra 10.13.2. It's a late 2011 13 inch Mac book Pro with a 2.8 GHz Intel i7, 8gb of Ram and Intel HD graphics 3000.

DjShiningEcho 0 票
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I have set "Allow apps downloaded from:" to "Anywhere" so this shouldn't be the problem, should it? Anyway, I just tried again to install it and I didn't even get any pop up at all.

DjShiningEcho 0 票
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Nope, that doesn't help. You won't get a pop-up, you need to install, go into the security and you'll see the box as indicated, then allow it, and install again.

Pulse 0 票
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Just to mention it, the XDJ-RX2 works perfectly in performance mode only export mode doesn't work for me.

DjShiningEcho 0 票
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All that tells me is that you've properly installed the audio drivers; link export is a different driver set which creates a virtual network device to communicate over USB.

Pulse 0 票
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Just to be sure the "link export driver" is this file named "0007RTUNICv1013.zip" right?

DjShiningEcho 0 票
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I now tried to uninstall the driver via the .command file included in the zip and then after a reboot installed it again with the .pkg file also provided. Still my library is not displayed on the xdj-rx2. But what i discovered is that when i am on the rekordbox menu (on the xdj-rx2) i can hit the "back" button an it displays me the name of my mac and besides that (at the artwork area) that i have 684 songs and 4 playlist, wich is correct.

DjShiningEcho 0 票
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Okay, so now that the link driver is functioning, a lack of communication between rekordbox and the device is likely due to your firewall - try disabling that to see if that's the cause of this problem.

Pulse 0 票
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My firewall at "security&privacy" is turned off the whole time. Sorry for not mentioning that in my original post.

DjShiningEcho 0 票
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Is the LINK button appearing at the bottom left of rekordbox? You have to click that to allow it to connect, otherwise your RX2 will only "see" that rekordbox connection.

Pulse 0 票
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As I mentioned in my question the "link" button does appear and I also clicked on it. After I clicked it the two decks and the mixer appear, I assume thats the normal behavior.

DjShiningEcho 0 票
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